Shipping & FAQ
1898 Ottawa St. Windsor, ON. N8Y 1R5, Canada.
Shipping from warehouse in USA
1582 Gulf Road #661 Point Roberts WA 98281
Is our website secured?
Our website SLL encrypted checkout with Shopify.
How do i order?
You can order directly from our website, call us 519-252-7033 or text us any time 226-260-0743
How do i pay?
You could pay with PayPal, Shopify Pay, G Pay, Apple Pay using MasterCard, Visa, American Express,
How long dose it take to receive my order?
We ship via USPS and for heavier multi-item orders, via UPS. Tracking email is sent to you within 24 hours of shipping, if you do not receive, please check spam. Typical shipping times is 3-5 business days for USPS and 3-7 business days for UPS.
How can i track my order?
you will receive a tracking # by emial within 24 Hours of shipping. Please check your spam folder.
All Hildbrandt products come with a 6 months Hildbrandt Comprehensive warranty. All Inkstar and Perpetual products come with a 6 months Warranty that covers any manufacture defect.
All other products you have manufacture warranty.
If there are any issues with orders. for example, arrived damaged, arrived in non-working condition, or item not received, please contact us within 30 days of purchase. Beyond this grace period, we may no longer accept any claims.